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2 hour support response time during normal business hours. Expert level HBLT tester support. We provide the most knowledgeable support available for the Crescent Burst tester with 9 years of everyday hands on experience. We will diagnose and resolve your issue quickly. Easy to purchase support by the hour.(2 hour minimum).
If your HBLT needs a simple part swap we have videos that can walk you through swapping the part. This will eliminate the need to wait for onsite support or down time of sending your unit in for repair. Just order the part and we can walk you through the swap! Minimal down time, maximum up time!
We offer fully customized live online video training for your HBLT. From basic training on how to use the Crescent tester to training on how to test a specific product. All virtual training comes with equipment set up training and HBLT best practices as well.
Let us do your catheter lot testing for you! Quick turn around and high throughput. Fast, accurate, and reliable! All testing comes with a detailed report of failures complete with failure mode, failure pressure, and cycle count.
Let us take the guess work out of test creation for you! Send us samples of your product and we will provide you with a set of suggested test settings to build off that will give you accurate and repeatable testing results.
Burst Tester Support
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